{"id":416,"date":"2019-04-08T10:26:27","date_gmt":"2019-04-08T09:26:27","guid":{"rendered":"https:\/\/www.hamuch.com\/blog\/?p=416"},"modified":"2025-12-12T11:03:12","modified_gmt":"2025-12-12T11:03:12","slug":"hiring-heating-engineers-to-fit-service-and-repair-your-boilerwhats-the-best-option","status":"publish","type":"post","link":"https:\/\/hamuch.com\/blog\/2019\/04\/08\/hiring-heating-engineers-to-fit-service-and-repair-your-boilerwhats-the-best-option\/","title":{"rendered":"Hiring heating engineers to fit, service and repair your boiler\u2026what\u2019s the best option?"},"content":{"rendered":"\n<p>Like many purchases, when it\u2019s time to get a new boiler or\nmaintain your existing heating system, the different service provider choices\nand how much they all charge can be baffling.<\/p>\n\n\n\n<p>So, whether you\u2019re installing a new <strong>Valliant combi boiler<\/strong>, servicing an old Worcester or your <strong>Baxi boiler<\/strong> has stopped working and needs urgent repair the following are your three options;<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Hire an independent local heating engineer<\/li>\n\n\n\n<li>Hire a medium sized regional or national company<br>which has a team of heating engineers<\/li>\n\n\n\n<li>Take out a home insurance plan from one of the<br>large national providers<\/li>\n<\/ol>\n\n\n\n<p><strong>The pros and cons of each option;<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Independent Heating Engineers<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Cost<\/h3>\n\n\n\n<p><a href=\"https:\/\/www.hamuch.com\/heating-engineer\">Independent heating engineers <\/a>will charge you what they pay for boilers plus a bit more (e.g. 10%) for organising collection and to earn a bit of profit which is perfectly normal for any business. They then charge you an hourly rate or a fixed price based on their estimate of how many hours\/days are required for the job.<\/p>\n\n\n\n<p>Independent heating engineers will usually charge the most\nreasonable hourly rate as they do not have costs such as admin staff, layer\nupon layer of managers with flashy offices, an additional team of sales staff\nto pay for or expensive marketing such as tv or google ad words to pay for.<\/p>\n\n\n\n<p>When you need help later the independent engineer will\ncharge you parts and labour each time you need them. Occasionally this will\nmean a big bill however there is no fixed monthly cost.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Quality<\/h3>\n\n\n\n<p>If you find a responsible, intelligent independent heating engineer they will advise an appropriate for you design heating and hot water system i.e. with <a href=\"https:\/\/www.hamuch.com\/cost\/fit-unvented-megaflo\">an affordable pressurised water cylinder<\/a> or a <a href=\"https:\/\/www.hamuch.com\/cost\/new-boiler\">simple compact combi boiler<\/a> depending on your family needs. They will know what to do regards maintenance and competently fix problems such as boiler circuit board electrical faults or motorised valves inevitably failing. It is easy to manage problems when the same person attends who knows your system and doesn\u2019t blame other engineers who may have attended\u2026as he installed and maintained it.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Service<\/h3>\n\n\n\n<p>An independent heating engineer is most likely a sole trader or at most has a tiny team, they may not have fancy vans or smart uniforms. In winter he\/she will struggle to rush to all emergencies at once but normally will have <a href=\"https:\/\/www.hamuch.com\/cost\/boiler-service\">serviced your boiler <\/a>in the summer and tried to avoid you having problems. Winter is the time independent engineers struggle and a broken-down van can cause havoc to their ability to respond to clients if it snows over the weekend.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Medium Sized regional or national company<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Cost<\/h3>\n\n\n\n<p>A large company with fleets of smart vans, uniformed\nemployees, franchisees or subcontractors, large offices a team of sales and\nadmin people, driving around quoting, answering phones and designing google\nfriendly websites\u2026\u2026etc obviously has a lot more overheads than a sole trader\nand guess who is going to pay for that?<\/p>\n\n\n\n<p>Yes, you need to pay for all that fancy stuff\u2026. plus, the cost of the <a href=\"https:\/\/www.hamuch.com\/heating-engineer\">new boiler or repair<\/a> you need.<\/p>\n\n\n\n<p>So, any well-known large heating business is going to cost\nyou significantly more than a small local sole trader.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Quality<\/h3>\n\n\n\n<p>A well run medium sized business MAY have a good team of\nintelligent engineers but most likely they will have some senior specialists\nand trouble shooters with a fair number of average engineers competent when\njobs are simple. If for example your heating system has a complex electrical\nerror or requires a thorough powerflush then they will arrange a second visit\nwith their appropriate engineer in attendance. You will get the job done as\nthese businesses are serious but it will never be cheap.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Service<\/h3>\n\n\n\n<p>Attendance will be prompt, professional without drama. And\nif there is a disagreement then they will try to help you as reputation is\nimportant to these businesses.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">National insurance companies<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Cost<\/h3>\n\n\n\n<p>The huge insurance model businesses who charge a monthly fee and provide cover when you have a problem operate a very different model. First, if you need a <a href=\"https:\/\/www.hamuch.com\/cost\/new-boiler\">new boiler installed<\/a>, they will probably charge 100% more than an independent installer even though they will be getting discounts by ordering 10,000s of boilers at a time. The problem they have is a huge pyramid of management costs plus advertising budgets running into the millions. For some the pay every month is good value eg for landlords who have sensitive tenants. However eventually when a big problem arises, they often insist they replace your system at hugely inflated costs otherwise cover is voided. Many of there clients are older, wealthier or more nervous people who value the security as much as the service. Most of the visits will not really be of much benefit to your heating system as that would go against the profitability of the business model. E.g. adding inhibitor to systems annually never occurs in practice even though all boiler manufacturers state it is required.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Quality<\/h3>\n\n\n\n<p>The products installed should be good but the detail of\ninstallation will depend on who turns up and could vary considerably.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Service<\/h3>\n\n\n\n<p>When a business employs and subcontracts literally thousands\nof engineers then quality will always be mixed including the downright useless.\nEventually any problem will be resolved but may involve various engineers attending\nuntil a good one is available who knows how to resolve the problem. Each\nengineer will need to be booked in, be waited for and explained the problem as\nit\u2019s the first and probably last time you will see each one. You can rest\nassured that problems will always be fixed eventually and that money will leave\nyour bank account every month for ever.<\/p>\n\n\n\n<p>So if you are a <a href=\"https:\/\/www.hamuch.com\/cost\/eicr\">landlord<\/a> maybe get insurance, if you are desperate call a big well known expensive business but if you want an intelligent reasonable cost long term solution then find a local independent engineer you trust, treat them well and they will return the favour.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Like many purchases, when it\u2019s time to get a new boiler or maintain your existing heating system, the different service provider choices and how much they all charge can be baffling. So, whether you\u2019re installing a new Valliant combi boiler, servicing an old Worcester or your Baxi boiler has stopped working and needs urgent repair [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":420,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[3],"tags":[22,23,21],"class_list":["post-416","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-heating-engineer","tag-boiler","tag-combi-boiler","tag-heating-engineer"],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/hamuch.com\/blog\/wp-content\/uploads\/2019\/04\/heating-engineer.jpg","_links":{"self":[{"href":"https:\/\/hamuch.com\/blog\/wp-json\/wp\/v2\/posts\/416","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hamuch.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/hamuch.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/hamuch.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hamuch.com\/blog\/wp-json\/wp\/v2\/comments?post=416"}],"version-history":[{"count":6,"href":"https:\/\/hamuch.com\/blog\/wp-json\/wp\/v2\/posts\/416\/revisions"}],"predecessor-version":[{"id":470,"href":"https:\/\/hamuch.com\/blog\/wp-json\/wp\/v2\/posts\/416\/revisions\/470"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/hamuch.com\/blog\/wp-json\/wp\/v2\/media\/420"}],"wp:attachment":[{"href":"https:\/\/hamuch.com\/blog\/wp-json\/wp\/v2\/media?parent=416"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/hamuch.com\/blog\/wp-json\/wp\/v2\/categories?post=416"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/hamuch.com\/blog\/wp-json\/wp\/v2\/tags?post=416"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}